Effective Date: June 3, 2026
COOLGEEKS Corporation (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including our phone-based digital design ordering service.
1. Information We Collect
We may collect the following information when you place an order or interact with our service:
- Your mobile phone number (provided verbally during your call)
- Your name and order details (e.g., design type, specifications, preferences)
- Communications between you and our AI agent via SMS
- Email address (if provided for order delivery)
2. How We Use Your Information
We use the information we collect solely to:
- Process and fulfill your digital design order
- Send you design proofs and revisions via SMS
- Communicate order status updates and delivery confirmations
- Respond to your questions and support requests
- Improve our services
3. SMS Communications
By providing your phone number during a call with COOLGEEKS Corporation, you consent to receive transactional SMS messages related to your order. These messages include design proofs, revision notifications, and delivery confirmations.
- Message frequency: Varies based on your order activity.
- Message & data rates may apply.
- Reply STOP at any time to opt out of SMS messages.
- Reply HELP for assistance.
We will never send marketing or promotional SMS messages without your explicit consent.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only in the following circumstances:
- With service providers necessary to fulfill your order (e.g., SMS delivery platforms)
- When required by law or legal process
- To protect the rights, property, or safety of COOLGEEKS Corporation or its customers
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill your order and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of SMS communications at any time by replying STOP
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Email: dcouncil@mycoolgeeks.com
Phone: (856) 323-7904
Website: coolgeeksnj.com